Help with LogonStudio!

Published on April 10, 2005 By Simbul In New Users

Every time I'm trying to save a theme in LogonStudio a message pops up saying; "Run-time error '53': File not found: JPGUtils.dll." Then the program shuts down. What's wrong? Any help or suggestions are most welcome!

Comments

butch123

on Apr 10, 2005

Well if you want I will give you my email address...I can take a look at it for you..try to fix it and send it back to you. You can email me at Butch123_toot@htomail.com
I am sure there wont be a problem...should be able to fix this !

Fuzzy Logic

on Apr 10, 2005

JPGUtils.dll is often identified as a virus, and deleted by, Norton Antivirus (and a few other AV programs). Has that happened?

Anyway, if you restore JPGUtils.dll to C:\Windows\Sysytem32 all will be well

Double Zero

on Apr 10, 2005

After restoring the file jpgutils.dll by either going into your quarantine file and restoring or reinstalling logon studio be sure to add the file jpgutils.dll to your antivirus exclusion list..that way it wont keep deleting it on you..

Just a tip, I have dealt with that very same problem.
Zero.

Simbul

on Apr 11, 2005

Thank you all for your responses! I managed to fix it like Fuzzy Logic and Double Zero said!

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